SALESFORCE CRM Admin Training Best Salesforce Admin Training in Noida / Delhi NCR Unlock the power of your Salesforce investment and develop knowledge and skills with Salesforce Training. Administration Essentials is the core training required to ensure your customer relationship management (CRM) success – and the first step in building your Salesforce knowledgebase. Knowledge is power. In this comprehensive, hands-on, four-day training program, you gain that power by learning and practicing how to set up, configure and maintain your Salesforce applications (Enterprise or Unlimited Edition) for optimal results.
Key Features of SALESFORCE ADMIN Training in Metro Mentors
Topics of SalesForce Training CRM CONCEPTS • What is CRM? • Common business issues faced by companies today • How CRM can help? • What CRM brings to business? • Evolution of CRM • Business value of CRM • What CRM means to you as a user? • Customers benefiting from CRM • A view of available of CRM products from IT industry • Compare Salesforce.com CRM with other CRM products SALESFORCE Administration Sales Cloud Concepts • Home page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar • Understanding Leads and Opportunities • Adding A Lead • Adding An Account • Edit An Account Record • Adding A Product To An Opportunity • Sales ID • Adding A Task • Connect To Microsoft Outlook • Send And Add An Email • Logging A Call • Document Tab • Web to lead • Web to case • Assignment Rules • Auto response Rules • Sales automation • Converting A Lead • Team Contacts • Adding An Opportunity • Adding A Contact • Creating A View • Activity History • Submitting A Case • Campaigns Partner Roles Portals • Communities Security • User Security and Authentication • Session Security Network • Security Security Tokens • Data Security Standard Objects • Account • Person Account • Contact • Lead • Campaign • Opportunity • Quote • Product and Price Bank • Case • CRON Trigger Managing Users • Profiles • Roles • Groups • Queues • Permission Sets Automate Business Process with Workflow Developing Approval Processes • Formulas • Syntax • Object Formulas • Where Do I Use Them? • Workflows & Business Rules Using Analytics • Reports • Dashboards Overriding Link, Tabs and Label Sending Mass Email Importing Data • Import Data wizard • APEX Data Loader